ADA Services

Parking

Parking for disabled guests is available on a first-come, first-served basis. This is available for those with an authorized disabled government-parking permit. Disabled parking signs designate these areas and some spaces are van accessible. Cars parked in disabled parking areas without a permit are subject to applicable laws for removal/towing.
Note: CMA cannot issue or authorize temporary disabled parking permits.

Presentation Scripts

Scripts of the dialogue in our presentations are available at the Guest Services desk and ticket windows. You may ask a staff member or volunteer for assistance. CMA will provide written scripts for all of our animal presentations so that the deaf and hard of hearing can appreciate the story of each animal.

Sign Language Interpreting

With a two-week advance notice (14 days), sign language interpreting services can be arranged at CMA and/or Winter’s Dolphin Tale Adventure at no charge. To arrange for sign language interpreting services, the guest should contact us at 727-441-1790 and ask for Guest Services or e-mail us at frontdesk@cmaquarium.org

Captioning

Caption monitoring is not available at this time but is planned in future presentations.

Wheelchair accessibility

CMA is wheelchair accessible, with a small elevator to lift you to the second level. However, the Sea Life Safari and Dolphin Adventure Tour are NOT wheelchair accessible. A person needs to be lifted and carried onto the boat or walk a short distance to sit, leaving the wheelchair onsite. Guests are welcome to bring their own wheelchairs and strollers.

For added convenience, CMA offers Manual Wheelchair Rentals (*250 lbs. maximum weight capacity) for rental on a one-day basis

If you are in need of a wheelchair, we strongly recommend you provide your own. There is no guarantee that a wheelchair will be available upon arrival on the day of your visit. A deposit of US$50 is required for each chair. The deposit is returned when the guest returns the item undamaged to the checkout location. Driver’s licenses cannot be left in lieu of deposit. Credit cards are accepted for deposits.

For your convenience, wheelchair accessible areas are clearly marked with the International Symbol of Accessibility. At admission, upon request, an ADA wheelchair bound guest will be provided with a brochure and map of our facility identifying location of elevators, ADA restrooms, and ADA designated areas for each exhibit on the property.

Click to see a map of CMA

Assistance Animals

Assistance animals (canines only) are welcome at CMA. All assistance animals must remain on a lead/harness at all times and must not be left unattended. Assistance animals must remain a reasonable distance from CMA marine life and other animals (best accomplished by maintaining a minimum of six feet distance from the CMA’s animals). Guests are responsible for controlling their assistance animal’s behavior and, if at any time, the animal becomes a threat to the well-being or safety of other guests, the guest will be asked to leave the facility.

THANK YOU TO OUR SPONSORS

Spectrum Duke Energy Coca-Cola Bay Star